e-Response, Redditch

We brought a run down 3 storey office in Redditch Town Centre with the aim to refurbish it, converting it in training rooms, offices and a high spec meeting/conference room. It was a huge project.

After instructing an EDS Designer, they worked very quickly to produce a comprehensive timeline, clear and transparent costing and a floor plan in 2D and 3D; they presented this to us in a professional yet easy to understand format.  I found David extremely helpful and approachable every step of the way; he had some creative ideas and considered every aspect of the project taking the pressure off us – he thought of things that I had overlooked which was very reassuring. He kept me involved in all decisions but guided me in a professional way.

The work started on the Monday 13th October to finish the ten week project by Friday 19th December. Our office was due to be up and running in the New Year. They handed over the building on Thursday 18th December, exactly on time and on budget – this was an impressive turnaround for a project this size. There were no hidden extras and I was very impressed with this amazing timescale, as our business relied on it.

We had a meeting every Friday at 12am to update and go through the project; what impressed me most was how the site was managed and the lack of mess! It was like watching a military operation from start to finish they even helped move our staff in the Saturday – great touch!

EDS have since undertaken similar projects at our Rugby, Coventry and Worcester branches – all to the same high standard.  They also provide a maintenance package the same military precision our needs in a timely fashion. It’s reassuring to know any problem, from electrical to heating, building to data installation, diagnosed, fixed or installed with 24 hour response time – less for me to worry about. I particularly like the professionalism, but the personal touch on offer.

They do what they say they can do, and they do it exceptionally well.   I can recommend EDS without reservation to anyone.

Paul Alekna
Founder and Managing Director e-Response